Reference

gelas288 Privacy Policy: What We Collect and Why

At gelas288, your Privacy Policy sets out exactly what personal data we collect when you open an account, deposit via DANA or QRIS, and access the lobby —…

Account Data ProtectedDANA & QRIS Transactions CoveredCookie Controls AvailableData Request Path Clear
gelas288 gelas288 Privacy Policy: What We Collect and Why
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to review, correct or delete the personal data we hold, our support team handles privacy requests seven days a week.

Live Chat Open the chat widget inside your account dashboard any time between 08:00 and 23:00…
Email Support Send your privacy request to our support address; include your registered phone number and…
WhatsApp Message our WhatsApp support line for a faster response on urgent account or payment…
DATA HANDLING STANDARDS

How We Secure and Manage Your Information

Our data handling practices cover every stage from account creation through to withdrawal confirmation.

Encryption in Transit

All data exchanged between your device and our servers — including login credentials and QRIS payment references — travels over…

Account Security

Phone verification is required before account access is granted; we do not allow password resets without confirming the registered number…

Cookie Controls

You can review and adjust cookie preferences from the settings panel in your account; disabling analytics cookies does not affect…

Data Retention

Transaction records are kept for the period required by applicable rules where local law permits; account data is deleted within…

Third-Party Sharing

We share data with payment processors — including DANA, OVO and GoPay — only to the extent needed to complete…

Data Request Process

Submit a subject access request through live chat or email; we verify your identity via your registered phone number before…

Your Questions About the gelas288 Privacy Policy

These are the questions we hear most often about how gelas288 handles personal data, cookies and account information. If your question is not covered here, reach our support team through live chat or WhatsApp.

We collect your phone number, device identifiers and session data at registration. Once you deposit via DANA, OVO or bank transfer, transaction references are also stored against your account ID.

Yes. QRIS scan events and GoPay payment references are logged at the transaction level for verification and dispute purposes. We do not store your wallet PIN or bank credentials.

Transaction records are retained for the period required where local law permits. If you close your account, personal data is deleted within 30 days of a verified closure request submitted through support.

Yes. Submit a subject access request via live chat or email with your registered phone number. We aim to respond within 24 hours and fulfil the request within seven business days.

Contact support through live chat between 08:00–23:00 WIB or via WhatsApp. We verify your identity using your registered phone number before making any changes to your records.

We do not sell your data. Information is shared only with payment processors like DANA and OVO to complete transactions you initiate, and only to the extent necessary for that purpose.

We use cookies for session state and wallet status. You can adjust preferences in your account settings panel; turning off analytics cookies does not affect lobby access or payment functionality.